At the moment SL suffers from login problems.
This is not a viewer problem because the servers just deny a connection.
MetaChat will adapt to this problem and show a more meaningful error message with the next update. Fingers crossed it´s not needed anymore.
Sometimes simply try to login again works or just keep trying.
This might be related to moving servers to the cloud or other internal stuff and hopefully fixed soon !
The current – ongoing – situation is not easy for a lot of us and with the changes
SL: moving to the cloud …
apple: new iOS new requirements for release apps …
it took some time to get his update ready.
What´s new ?
Spinning sign to show accounts are loaded … please wait
FIXED: chat log not stored because of SQLite connection parameters changed
FIXED: sometimes images in inventory not shown
FIXED: if simulator refuse udp connection do not exit the app
Because chat-logs can grown quick and big iCloud started to deny saving them.
Right now chat-logs cannot be stored, nor local or on cloud.
Good ?
Because i could solve the problem with apple approval, next update will solve this problem.
Finally Version 1.2.9116 was approved by apple and is ready for update/sale.
This was a bumpy ride but with some help and understanding at apples side we managed to solve all problems concerning release.
In this version the app checks if your TCP and UDP connection works with the SL servers BEFORE you try to login.
Fixed: background message settings were not saved in cloud
Fixed: message counter not shown because of cloud bug
Friendlist: using apple event handler to fetch friends -> faster and stable
Accounts and settings can be uploaded to iCloud and used across all your devices
All chats: fixed crash when messages coming in too fast (known issue even with older SL viewers)
Fixed: typing indicator didn´t work sometimes
MAP: teleport/walk to- works more reliable
And lots more updates/add-ons and fixes…
Thanks for your patience and be ready for more updates !
Looks that apple uses a very restrictive internet connection that block UDP packets (maybe a VPN ? a firewall ? no one knows).
The app-tester is unable to connect to SL.
While this was working for about 3 years it looks working from home changed the network setup used on their side.
All explanations and links to SL blog pages explaining the ports that have to be open for connect (completely ignored by them) they insist on changing the setup.
The login setup for SL is fixed for about 17 years now, no real updates or changes and the way to connect is server-side, out of my control.
The last hope now is to get an apple technician (a service that i have to pay for) to check the issue and hopefully tell the review team what they do wrong.
The “normal” review process might start somewhere around october 2020. That´s when most of this companies want to go back to office work. – fingers crossed.
Having troubles to connect too ?
Do not use VPNs they tend to block UDP connections
Connecting from a school/company network ?
You might be out of luck because of the restrictive firewall settings used
As if things aren’t bad enough, apple refuses to accept the newest update. I am not sure if working from home causes their problems but the developer forums are filled with complaints.
Stay tuned i´m working on.
As it stands right now i´m going to lose my full-time job that pays for life.
Not sure how long i can pay the fees to keep my developer account with apple and the payments for the licenses needed.
For now everything will run as usual and updates (new features) will be released soon.
Stay safe and healthy ! next update will be out early April.
While investigating the problems some people have and with implementing the new LL protocol i missed out on OSGrid.
After a user reported a problem with login to OSGrid – even send me the complete error message – i started to investigate the problem.
Five hours later, the problem is the ancient XML-RPC login protocol – not used by LL anymore – but OSGrid.
With the next update the login problems should be fixed, but some of the functions, like map or world-map still won´t work fully.
